Soho's is proud to offer extremely competitive, low pricing on
our products. We believe our prices
compare favourably with those found anywhere on the internet. Should you
happen to find a lower price, we're proud to offer a Low Price
Guarantee.
Sohos.co.uk will match 100% of a published price on a
stocked item from a competing
web site on any identical, in-stock item.*
Just show us the lower price within 14 days after purchasing the
product from us and we'll refund the purchase difference as a credit to your account. This policy does not
extend to promotional giveaways, or special and limited offers.
For new Low Price Guarantee requests:
Please email us at info@sohos.co.uk and we will deal
with your request within 12 working hours. If available, your current Soho's account number will help, but is not necessary.
In you email please supply us with the competing web site address
(preferably the specific product page URL) for our representative to
verify the online pricing and product description (brand name and all
relative specifications). If the competing site is an authorised
manafacturers outlet, featuring an in-stock item, we'll match their
price and will call you to complete
your order. We will honor the price shown on the website address you
have supplied on the day of your intended purchase.
*Items from sold by outlets on eBay and Amazon are excluded from this Low Price Guarantee. The "Low Price
Guarantee" only applies to competitors who are authorised sellers in
europe.
For previous orders:
We'll need the following information to begin a review of your request.
- Your name
- Billing address
- Phone number
- Email address
- Order number and / or customer account number in question
- Competitor's published price
- Product description (brand name and all relative specifications)
- Competitor's web site address (preferably the specific page URL the product is located on), or a copy of the advertisement
This will be paid to you as a credit against future purchases on Sohos.co.uk
Typographical Policy
We try to avoid errors in pricing and product information, but
mistakes sometimes happen and we reserve the right to correct them. We
apologise for any inconvenience it may cause.
Delivery Charges
Please note that when we check a competitors site with the
information you provide, we compare the total cost of the product
incuding delivery.